Terms

 

Shipping

  • Most orders are shipped out within 24 to 48 hours, if order is received Monday - Friday.   We are closed on weekends and major holidays therefore, orders that are placed over the weekend will be shipped out the first business day.
  • For orders shipping within the United States: Please allow for 2 - 7 business days for delivery.
  • For orders being shipped outside the US (International): Please allow for 10 - 21 business days on average for delivery.  

*Note: Anointed Life, LLC. reserves the right to refuse shipping and/or deny an order on suspect fraudulent International orders.

  • For orders being shipped to Canada:  Please allow for 5 - 10 business days for delivery.

**These shipping times are not guaranteed and will slightly vary depending on carrier.


Refunds

What if I want to return an order?

  1. Call Customer Service, (757) 349-0421 explain the problem and get a Return Authorization.
  2. Return to: Anointed Life LLC, Attn: Customer Returns; P.O. Box 11141; Newport News, VA 23601. 
  3. All returns are subject to a 15% restocking fee.

Are there items that cannot be returned?  Yes. Returns are not accepted on the following:

  • Custom orders
  • Close-out styles
  • Discontinued styles
  • Any goods you have washed

Exchanges

If you've ordered an item and it you'd like to exchange for a different size, please contact us via email with your order number.  What’s next?  Once a company representative has provided you with authorization for an exchange, you will be instructed

To return your product, mail your product to: 

Anointed Life LLC
c/o Exchange
P.O. Box 11141
Newport News, VA 23601

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Once the package arrives back at our warehouse we will ship out the replacement to you. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.